1. Consumers resident in the EU are entitled to a cancellation right of contracts, if such contracts come about exclusively through means of telecommunication. The cancellation period is fourteen days from the day the Customer or his substitute recipient receives the Goods. In order to exercise his cancellation right, the Customer shall explicitly inform the Manufacturer by e-mail about his decision to revoke the contract.
2. In case of a cancellation the Customer shall resend the Goods to the Manufacturer within fourteen days from the day of the declaration of cancellation. The Manufacturer shall incur the cost of the return shipment only if the Customer uses the prepaid package label provided by the Manufacturer. The Customer shall incur any decrease in value of the goods only if such decrease is owed to treating the Goods in a way not necessary for inspecting the state, properties and functioning of the Goods. The Customer is asked to resend the goods in their original packaging including all packaging components in order to avoid damage claims concerning shipping damages due to inadequate packaging.
3. However, the consumer has no such cancellation right in cases of Goods made or modified according to Customer specifications.
4. Cancellation Form
via E-mail: email@example.com
I herewith revoke the following purchase contract:
Date of ordering goods:
Date of receipt of goods:
Name of consumer:
Address of consumer:
Date of cancellation: